This SMS Privacy Policy explains how Daniel James Management (“we,” “us,” “our”) collects and uses information in connection with our text messaging program for property maintenance coordination.
When you participate in our text messaging program, we collect your mobile phone number and the content of the messages you send to and receive from us. These messages relate solely to coordinating maintenance and repairs for your unit or assigned work order (for example, describing a maintenance issue, scheduling a repair, or receiving status updates).
We use your mobile number and message content only to operate the maintenance coordination service: confirming maintenance requests, asking clarifying questions, coordinating scheduling between tenants and vendors, and sending status updates. We do not use this information for marketing or promotional purposes.
We do not sell, rent, or share your mobile phone number, SMS opt-in data, or consent with any third parties or affiliates for their marketing or promotional purposes. No mobile information is shared with third parties or affiliates for marketing or promotional purposes. Information may be disclosed only to the service providers strictly necessary to deliver the messaging service (such as our SMS provider), or as required by law.
Message frequency varies and depends on maintenance activity related to your unit or work order.
Message and data rates may apply, depending on your mobile carrier and plan.
You can opt out of the text messaging program at any time by replying STOP to any message. After you opt out, you will receive one confirmation message and no further texts unless you opt back in. Reply HELP at any time for assistance.
If you have questions about this policy, contact Daniel James Management at james@danieljamesmgt.com.